Question 1

What does VenuMark replace?

Accepted Answer

The PDF application, the Google Form, the email chain, and the spreadsheet. If you're running food vendor applications through any of those today, VenuMark consolidates the workflow with compliance scoring built in.

Question 2

Is the inspection data legitimate?

Accepted Answer

Yes. Florida DBPR (Department of Business and Professional Regulation) publishes inspection records as public data. VenuMark syncs that data weekly and presents it as VMScore. We don't make the data, the state does. We make it readable.

Question 3

Do my vendors have to sign up?

Accepted Answer

Yes. Free for them. Vendors fill out a profile and document vault once, then apply to every future event in two clicks. Most vendors prefer one place to maintain documents over resubmitting them every event.

Question 4

What if I'm not in Florida?

Accepted Answer

The application workflow works anywhere. The compliance data layer (VMScore) is Florida-only today, every food truck and caterer licensed by Florida DBPR. We're tracking expansion based on demand. Contact us with where you operate.

Question 5

Can I downgrade if my event volume drops?

Accepted Answer

Yes. Switch tiers any time. Going from Growth back to Free keeps your data, you just hit the active event limit until you upgrade again.

Question 6

What does "active event" mean?

Accepted Answer

An event with applications open or under review. Closed and completed events don't count toward your limit. A brewery running one recurring weekly event stays on Free indefinitely.

Question 7

Is there a contract?

Accepted Answer

Monthly plans are month-to-month, cancel anytime. Annual plans bill yearly with two months free. Enterprise is scoped per pilot, no off-the-shelf contract.

Question 8

We have 200+ applicants per season. How does bulk screening work?

Accepted Answer

Pro tier includes unlimited bulk CSV screening. Send your applicant list, get back a ranked output: VMScore, risk band, top violations, license status, and a recommended action per vendor (Clear, Conditional, Escalate, Decline).

Question 9

Can we use VenuMark just for our annual festival?

Accepted Answer

Yes. Pro tier is month-to-month if you only need it during application season (typically 3 to 4 months pre-festival). Or use Free for a single event and upgrade when applications open.

Question 10

How does this work with our existing festival management system?

Accepted Answer

Pro tier API access lets you push approved vendor data into your existing systems. For most festivals, the workflow is: applications run on VenuMark, approved vendors export to your event-day operations tool.

The food vendor application platform for festivals.

Free to start. Scales with your events.

Things people ask before signing up.

Run your next event on VenuMark.