Question 1

What does VenuMark replace?

Accepted Answer

The PDF application, the Google Form, the email chain, and the spreadsheet. If you're running food vendor applications through any of those today, VenuMark consolidates the workflow with compliance scoring built in.

Question 2

Is the inspection data legitimate?

Accepted Answer

Yes. Florida DBPR (Department of Business and Professional Regulation) publishes inspection records as public data. VenuMark syncs that data weekly and presents it as VMScore. We don't make the data, the state does. We make it readable.

Question 3

Do my vendors have to sign up?

Accepted Answer

Yes. Free for them. Vendors fill out a profile and document vault once, then apply to every future event in two clicks. Most vendors prefer one place to maintain documents over resubmitting them every event.

Question 4

What if I'm not in Florida?

Accepted Answer

The application workflow works anywhere. The compliance data layer (VMScore) is Florida-only today, every food truck and caterer licensed by Florida DBPR. We're tracking expansion based on demand. Contact us with where you operate.

Question 5

Can I downgrade if my event volume drops?

Accepted Answer

Yes. Switch tiers any time. Going from Growth back to Free keeps your data, you just hit the active event limit until you upgrade again.

Question 6

What does "active event" mean?

Accepted Answer

An event with applications open or under review. Closed and completed events don't count toward your limit. A brewery running one recurring weekly event stays on Free indefinitely.

Question 7

Is there a contract?

Accepted Answer

Monthly plans are month-to-month, cancel anytime. Annual plans bill yearly with two months free. Enterprise is scoped per pilot, no off-the-shelf contract.

Question 8

We have multiple properties / venues. How does that work?

Accepted Answer

Enterprise includes multi-venue support with centralized vendor approval, shared rosters, and per-property reporting. Approve a vendor once at the corporate level; cleared for use across all properties.

Question 9

Can VenuMark integrate with our existing risk and compliance systems?

Accepted Answer

Yes. Enterprise pilots include custom integrations: Stripe, Square, ServiceNow, your insurance carrier's API, your existing CRM. Scoped per customer.

Question 10

What about SSO and SAML?

Accepted Answer

Included in Enterprise. Onboarding includes integration with your identity provider.

Question 11

What does an Enterprise pilot look like?

Accepted Answer

Typical pilot: 90-day scoped engagement, one property or one event series, dedicated onboarding from the founder, custom integration as needed. Pilots run $15,000 to $50,000 depending on scope.

VenuMark for theme parks, stadiums, and multi-property venue groups.

Free to start. Scales with your events.

Things people ask before signing up.

Run your next event on VenuMark.